Hoogle Skills provides consultancy services in the areas of organizational alignment, talent management and service excellence. We offer solutions that are relevant, practical and customized to the specific needs of organizations. We have a team of consultants who are passionate about building organizational capability and are proven practitioners with extensive professional experience.
Organizational Alignment
1. Strategic Planning
2. Culture Building
3.
Building Organizational Capability
4. Performance
Management
5. Change Management
Talent Management
1. Succession Planning
2. Competency Profiling
Service Excellence
1. Service Excellence
2. Service Vision And Strategy
3. Service Touch Points & Mystery Audits
Hoogle Skills creates learning experiences which are
specially designed to meet the contextual needs of our
clients. We advocate frameworks to anchor concepts, our
solutions reach into the person to build a sense of purpose,
ownership and resilience.
As an individual
progresses through various roles and functions, there are
five key pillars of competencies that required: The degree
of competencies need will vary according to the job
challenge.
Manage Self
1. Personal Effectiveness
2. Solve Problems & Make
Decisions
3. Present Ideas
4. Think Creatively
5. Communicate Effectively
Develop People
1. Coach And Develop People
2. Influence Others
3. Develop And Engage Team Members
Manage Operations
1. Manage Service Operations
2. Negotiate
Successfully
3. Facilitate Meetings
4. Manage
Projects
5. Manage Customer Experience
Manage Performance
1. Manage Staff Performance
2. Innovate & Improve
Work Processes
3. Manage Finance
Provide Leadership
1. Think Critically & Strategically
2. Develop
Strategy
3. Champion Change
4. Build
Relationships
5. Build Culture to Support Strategy
ESSENCE OF COACHING : The Intent
Coaching & Coach
Coaching is most effective when there is change or need for change. Newness in perspective, newness in approach and newness in behaviors and actions are needed in the midst of change and transitions.
Coaching Services
- Executive Coaching for Senior Management
-
Structured Leadership Development for High Potentials
-
Professional Organizational Coach Training Workshops
(POCT)
Professional Organization Coach Training
In today's highly competitive volatile and uncertain business environment, leaders are under even greater pressure to deliver results. At the same time, they are also expected to develop their people, grow bench strength and put in place solid succession plans.